Apple iPhone 5s Smartphone & MFi Certified Lightning Cable (B-Grade Refurbished) – Not Compatible with Verizon or Sprint

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4.5 Total Score

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Apple iPhone 5s Smartphone & MFi Certified Lightning Cable (B-Grade Refurbished) – Not Compatible with Verizon or Sprint
4.5 Total Score
105 reviews
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4.5

105 Comments
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  1. Reply
    Dottie C. March 10, 2016 at 9:00 pm
    1

    Just got a new SIM card from my provider and figured out how to install since this phone came with earbuds and a cord, period. Now at least it comes on, but won’t get past the English & USA set up screens. If this phone won’t allow any more set up than that, I won’t be able to use it. I don’t need a paperweight, so it’s going back.

  2. Reply
    Eric M. March 10, 2016 at 10:41 pm
    1

    The phones I received had dents, scratches, cracks, grime under the buttons, the screens clicked and shifted when light pressure was applied. Groupon must equate ‘refurbished’ with ‘heavily used.’

  3. Reply
    nathan g. March 11, 2016 at 3:11 pm
    1

    Received the phone and it looked in good shape, but it turns out it was not unlocked after all. I tried 2 different dealers, both of which were GSM carriers, and they both stated it was still locked. Waste of $250 and waiting 2 weeks to get a refund. 🙁

  4. Reply
    Jeramiah M. March 12, 2016 at 5:30 pm
    5

    Amazing. It says refurbished but you can’t even tell. Aside from not coming in an Apple box, it’s totally like a brand new iPhone.

  5. Reply
    Ali D. March 14, 2016 at 8:00 pm
    1

    The phone isn’t gold it’s the gray/black after you cycle the phone on about 5 min afterwards the phone no longer reads the SIM card. Horrible shape with scratches and dings all over returning it.

  6. Reply
    Emily B. March 15, 2016 at 1:38 pm
    5

    I was skeptical getting a refurbished phone after reading some of the reviews. I got my iPhone and it is in perfect condition! I was happy the bundle included a set of headphones and all the cables. I bought this to replace an iPhone 5s that I had broken and am not disappointed!

  7. Reply
    Gary W. March 15, 2016 at 1:40 pm
    5

    No apparent difference between this and and a new phone except for no box. Comes with new Apple ear buds. The finger print reader on the home button was an unexpected surprise and works great!

  8. Reply
    Maria F. March 17, 2016 at 1:10 am
    3

    The phone works fine but the adapter was no good had to go out and get a new one and the headphones are not Apple headphones either.

  9. Reply
    Aiysha P. March 19, 2016 at 12:10 pm
    3

    The refurbished phone has some features that aren’t working like the fingerprint and Bluetooth. Other than that it’s fine. I need to send it back. It has a 30 day warranty but then I’ll go another week without a phone

  10. Reply
    sharon l. March 22, 2016 at 12:50 am
    5

    Purchased the phone in Grey for my granddaughter and she is very happy with it.No problem activating with ATT.Only negative is that the headphones don’t work properly.

  11. Reply
    Blanca M. March 22, 2016 at 5:06 am
    1

    Had issues with the touchscreen and had to take the phone in to the Apple Store to get looked at. Turned out the phone had been brought in for multiple issues regarding the touch screen and the Apple Tech ended up having to take in the phone in order for me to get a new phone which resulted in me paying an extra $289.00. Not at all happy with this service considering I recommended this to a relative, I will be paying close attention for when they receive their items.

  12. Reply
    Carol M. March 22, 2016 at 2:10 pm
    1

    Very disappointed. Sent it back. Not unlocked as stated in ad . Definitely looked used. I would not it trust it to work for long. Better to buy new,

  13. Reply
    Alexandria A. March 23, 2016 at 1:40 am
    1

    It was not gold it was space grey it was all dinged up along the sides and I did not know I was going to have to buy a sim card for it seperately. It would cost me less money to buy a brand new one with the chip already with it at straight talk! And when I called about it the girl told me she would send me something to return the item and I still haven’t received it. I want a refund please.

  14. Reply
    Daniel R. March 25, 2016 at 2:30 am
    4

    Phone came in GREAT condition! I was a little hesitant after some readers reviews but this phone is working great for my daughter and is working great for my wallet!

  15. Reply
    Meho March 26, 2016 at 1:56 am
    1

    Got the phone and sim card tray was bent and once I finish setting it up i started getting blue screen and restarts by itself every 5-10 min..and if you look down to see how straight the phone was well guess what it was bent so this phone was used without care…

  16. Reply
    Marcos Q. March 26, 2016 at 11:00 pm
    3

    The screen looks a bit weird on the right side… Nothing major but it looks like a wet mark… Body looks gud… Not much wear and tear… But overall it works fine… For the price, i would say an OK deal.

  17. Reply
    Andrea W. March 29, 2016 at 3:00 pm
    1

    I am having a problem getting the phone connected. I’ve had to speak to AT&T, then apple on the phone, and now I have to make an appointment to take the phone to the Apple Store. It should not require this much to get it activated.

  18. Reply
    Sulaimin B. March 29, 2016 at 8:40 pm
    3

    Having issues receiving phone calls and text messages. Had to reset phone several times to receive/make phone calls. Charger cord and headphones are both faulty. Charger works intermittently. Headphone volume is very weak compared to new iPhone headphones. Phone gets hot at times when charging and recording videos.

  19. Reply
    Megan H. March 31, 2016 at 12:00 am
    4

    It came dented and a little scratched, but nothing that hinders the performance. Overall, I would definitely buy again for the price.

  20. Reply
    silvia f. April 1, 2016 at 5:40 pm
    1

    It was scratched all over and it looks so used… I swear if it wasnt a christmas gift i would had return it n bought a new one. I am so dissapointed..

  21. Reply
    Sofiya R. April 1, 2016 at 6:50 pm
    3

    Phone came with ear piece set that literally exploded in my son’s hands when he opened the box into small pieces. The phone has scratch but works

  22. Reply
    wafa E. April 4, 2016 at 2:10 pm
    1

    Keeps saying no service. Went to so many places to get it to work .will only work for 20 to 30 minutes then again it will loss service. I like the phone but there is no point of having a phone with no service.i will return it

  23. Reply
    John R. April 8, 2016 at 9:00 pm
    2

    I wish that I could leave a review on the actual phone but since the phone does not have a working Bluetooth feature I feel like it would be inappropriate for me to review a phone is not that does not work all the way. I purchased this phone on Groupon and visually it is in fantastic condition. However the Bluetooth system does not work and because it is not under warranty I’m going to have to pay Apple to get this iPhone fixed. I would say just buy the phone directly from Apple even if you do buy it refurbished. At least he would have a warranty. In order for me to send this in to get it fixed or have it swapped out with another one that would leave me without a phone and I can’t do that considering that I care for people that are in dire health conditions. So I’m going to have to suck it up and fix it and pay for the repair.

  24. Reply
    Elaine J M. April 9, 2016 at 12:00 pm
    4

    The only problem I’ve had so far is there is a pretty deep surface scratch on the glass. I am willing to sacrifice that for the price. So far so good with not having any other problems and no problem getting phone activated with my carrier.

  25. Reply
    roxy r. April 10, 2016 at 7:10 pm
    5

    Loved the phone came in excellent condition with earphones n charger. I regret not getting the 6s instead. Had no scratches at all. Very satisfied with my phone 🙂

  26. Reply
    Andy S. April 12, 2016 at 2:35 pm
    2

    Aesthetically, the phone was what I expected. A few digs and scratches; acceptable given that it’s refurbished. Functionally, I’m not happy. I bought my previous 5S from Groupon and didn’t have any issues, so I didn’t hesitate to buy another one to replace it before leaving the country for an extended period of time. Now that I’m 7,000 miles away, the touchscreen in malfunctioning, despite having bought it just a few weeks ago. When I hold and “press”, whatever page I’m on starts erratically moving up and down. So, it’s almost impossible to select and copy or use accents.

  27. Reply
    Abraham R. April 12, 2016 at 2:35 pm
    2

    The phone said refurbished but it looked like it was ran through the ground. It has screen burned images looked like it had been dropped more then a few times not so great condition!

  28. Reply
    kerri f. April 14, 2016 at 11:40 pm
    4

    So far so good, I just had it a few days, I hope the battery is new and doesn’t die on me. It takes several hours for it to charge and just last a day- unlike my I phone 4

  29. Reply
    Hasib S. April 24, 2016 at 2:30 am
    1

    My charger is not working. I was expecting at least the product to be in working condition. I have had problems because my phone ran out battery. Now I have to order a new charger. Worst prod

  30. Reply
    Monica G. April 26, 2016 at 1:50 am
    4

    Works great, had a seamless transition from old phone to new. Few dings and chips and the battery life isn’t so great, but it works and the picture/screen looks good.

  31. Reply
    Lorenzo D. April 28, 2016 at 1:40 pm
    1

    The item says it was refurbished, but it looked like someone had been using the phone for a long time & hadn’t even had any kind of refurbishing done. The earpiece part of the phone was filthy there were horrible noticeable scratches all around the phone. I would never buy another phone from here again.

  32. Reply
    Ngozi F. May 2, 2016 at 1:00 am
    4

    More or less as expected. Few scratches on the screen and side but not too many to be disappointed. So far so good day 3 of use.

  33. Reply
    Alyson C. May 2, 2016 at 3:50 am
    1

    Disappointed. Screen would scroll on own and freeze. Battery life was next to nothing. Returning. Luckily groupon great with returns.

  34. Reply
    Salil J. May 4, 2016 at 2:30 am
    4

    A value for money. Works fine as new. Just got disappointed that it did not come with original box. But working fine so far as new.

  35. Reply
    Arais M. May 4, 2016 at 11:30 pm
    4

    Physically the phone was amazing, but it needed a SIM card and then it could not be activated by our provider. Only able to text using the iCloud account. Kind of inconvenient.

  36. Reply
    Nadine A. May 5, 2016 at 3:32 am
    1

    Very disappointed! From the very first day it never charged or worked. You wonder if they even test these phones out before shipping them. Too risky to exchange for another one. I just want my money back.

  37. Reply
    Joey D. May 9, 2016 at 1:40 pm
    1

    Sending back, it kept rebooting and turning blue, would stop working. This happened within the first few days of using the phone. Talked to customer service only option is return for a refund.

  38. Reply
    Daniel B. May 9, 2016 at 1:50 pm
    5

    Phone came in near perfect cosmetic condition. Internal components appear to be all functioning normally. Battery retains charge like new.

  39. Reply
    Chris S. May 9, 2016 at 4:00 pm
    1

    The phone was a dud and wouldn’t even charge or power up. It also came with a charger that was a knockoff. The phone has been sent back

  40. Reply
    Richard H. May 10, 2016 at 2:30 am
    4

    The screen was a little scratched but over all in good condition and the price was right. I was able to get a SIM card at AT&T without issue.

  41. Reply
    Carlos J. May 10, 2016 at 3:00 am
    1

    I received this phone from Groupon and had to call Apple who informed me that there is about 10 things defective on this device I am highly disappointed and will never purchase at Groupon again.

  42. Reply
    ivy c. May 10, 2016 at 5:50 pm
    5

    Wow it is in great shape for a refurbished item. It works well and the guys at my cellular provider said it was an excellent price.

  43. Reply
    Judy S. May 12, 2016 at 2:10 pm
    1

    The phone would not charge. I made many attempts — different charger, cord, re-booting, the phone, etc, but could not get it to take a charge. I returned it.

  44. Reply
    Marsha B. May 15, 2016 at 10:30 pm
    1

    I purchased this product a little over a month ago and it has stopped working correctly. I have misplaced the packing info and I’m hoping there is something that can be done.

  45. Reply
    Valeriya May 16, 2016 at 11:20 pm
    1

    I received a phone that was obviously used and not refurbished. It has dents on the frame and a crack on a back side. The part where sim card is installed has been deformed and sticks out of the frame.

  46. Reply
    George G. May 17, 2016 at 8:10 am
    2

    I received the space gray, not gold. The screen freezes very often so I have to stop what I’m doing, lock the phone, then unlock it and hope the touch screen works again. I am going to bring it in to the Apple Store to see if they know what’s wrong with it, otherwise I am going to return it because it’s broken.

  47. Reply
    Mac R. May 17, 2016 at 8:30 pm
    1

    The moment it was out of the box it was broken. It got stuck in recovery mode so I had to take it to Apple only 1 day after opening it. They said the motherboard of it was broken. It now is stuck and had to buy a whole new iPhone. DO NOT BUY WHATEVER YOU DO!!!

  48. Reply
    Michael G. May 19, 2016 at 11:40 am
    5

    The phone I got was slate gray. I have had it only 3 days, but all seems well. Looked great and as of now after getting SIM card the phone is working just fine.

  49. Reply
    Allen D. May 23, 2016 at 9:40 pm
    5

    I’m writing the review of the customer service I received. The phone arrived not working it was amazingly easy to return. N Because of this, I ordered a 32 gb model and am absolutely loving it.

  50. Reply
    Sheela A. May 24, 2016 at 11:30 am
    2

    Phone itself is fine physically. I am just not happy with the iOS platform. For example, the home screen and some apps do not rotate as with an android phone – even a cheap one. There is no app to do this unless you want to jailbreak your phone. Or you can pay $600 for an iPhone 6 Plus which does rotate. Bluetooth to my car doesn’t display the artist playing as did my android. Texting however easier on an iPhone.

  51. Reply
    Tabetha D. May 25, 2016 at 7:40 pm
    3

    I am extremely happy about the price, however when it was refurbished you’d hope they make it look new. The scuffs on all sides made it clear it was used.

  52. Reply
    Marco M. May 26, 2016 at 2:40 am
    1

    I was very disappointed with the quality of the phone , the phone was bent and had a lot of dings and scatches also it looks like it was beat up and a big hit on the back area ,that was not what i was expecting from Groupon

  53. Reply
    Kevin C. May 27, 2016 at 6:20 am
    5

    No qualms, the iPhone works great. I haven’t noticed any scratches or blemishes on the phone and the battery life is satisfactory. The software itself is very fast and works like new.

  54. Reply
    Maggie P. June 1, 2016 at 12:00 am
    2

    The phone we purchased was refurbished. I understand what that means, however I didn’t expect it to be all banged up and dented on the outside. Bought it for m uh son for his birthday aND was a little disappointed.

  55. Reply
    Victoria L. June 2, 2016 at 11:40 pm
    1

    My son waited patiently for this phone and then when it gets here it doesn’t even work. I sent it back on June 2. I want my money refunded.

  56. Reply
    Orval B. June 4, 2016 at 12:10 pm
    3

    I have only been using it for about 2 days and the headphones have already crapped out,but the phone itself arrived in very good condition and is working well

  57. Reply
    Annie E. June 8, 2016 at 9:40 pm
    5

    Verrrrrrry happy and my grandson is too. I have him on a prepaid phone with AT&T but they would not sale me a iphone for prepaid. This phone is great. I recommend anyone who is looking for a iphone, stop looking and just buy.

  58. Reply
    Bob O. June 9, 2016 at 4:30 pm
    1

    The phone we purchased was refurbished. No box included there were some dents but it was fine… After 7months use it got black screen and never turns on ever. I have tried reboot and everything… but it didn’t work. I promise I never dropped or water damaged anything like that never…

  59. Reply
    Wilfredo C. June 12, 2016 at 10:20 pm
    4

    The phone is very good. Was able to get carrier setup without difficulty. Earbuds that came with phone are substandard but considering that they weren’t advertised as part of the phone they were a bonus.

  60. Reply
    Melina S. June 14, 2016 at 7:00 pm
    1

    I bought this for my son for Christmas. It has not even been six months and it has stopped working. I took it to a phone repair shop and they said that it’s not fixable. The phone was well taken care of; in an Otterbox case; has not been dropped etc. My son and I are very disappointed–we did not expect it to last forever, but 6 months is ridiculous given the price paid.

  61. Reply
    Carter Z. June 27, 2016 at 2:10 pm
    1

    Doesn’t work. Screen won’t turn on. I tried hard resets, charging, hardware restore through computer and everything else I could think of and find online. Screen still stayed black through it all. Terrible experience.

  62. Reply
    Janecia R. June 29, 2016 at 7:20 am
    4

    Would give 5 stars but my phone came with a crack near the front camera and tiny hard to see dent on the sliver rim. I do have one question though. Is that the screen? Or did my phone come with a glass screen protector?

  63. Reply
    Rebecca W. June 30, 2016 at 1:30 pm
    1

    The product broke within 3 months Apple did a diagnostic and told me it was failing and needed a new phone ASAP because it was going to get worse and it wasn’t fixable. I bought the insurance which is a hassle in itself

  64. Reply
    GEVORG M. July 5, 2016 at 1:00 am
    2

    Is not working perfectly.I’m having hard time when I call somebody they can’t hear me must be a speaker problem . Again I have to pay 120$ to fix it . I will have a hard time to send it to you guys Cuzco I will take lot of time,and I was about to give as a birthday gift on July 8th but not enough time . Thank you so much for your attention .

  65. Reply
    Jessica B. July 10, 2016 at 6:40 am
    1

    I bought this phone for my daughter. The first day she had it, the screen turned blue and it kept turning on and off, and now it won’t work at all. I would like to contact the company, but I can’t figure out how. Kind of a disappointment to get a dud for a birthday gift. I hope they can get me a new one faster than I got this one.

  66. Reply
    Kristen July 10, 2016 at 8:31 pm
    1

    AWFUL. Never worked from the get go, blue screen of death and turned itself off and on, then dead within 3 days. (5S 32GB). Do yourself a favor and skip this “deal” and spend your money on something that will actually work. Phone also dented and scratched, no way this was a certified refurb.

  67. Reply
    Evtushenko A. July 10, 2016 at 11:40 pm
    1

    The phone came all scratch off. All corners chip in. Apple logo band in. And you you can see that screen was replaced. I didn’t expect to get phone like this for 180$. Just waiste of my money. And return gonna take about 2-3 weeks. No stars.

  68. Reply
    Xavier W. July 12, 2016 at 12:50 am
    1

    Had a lot of scratches & turned on & off whenever it pleased…… Also Activated Siri At Random Times… Do Not Buy It.. Remember You get what u pay for!!!!!!!

  69. Reply
    andrew r. July 13, 2016 at 2:54 am
    1

    Worked excellently for two months then promptly died. Took it to a repair shop, there was something wrong with the board which required it being sent off and probably more repair cost than I paid for the phone. Thought I would save money by going with a used phone and a prepaid plan, but looks like it’s not going to work out that way…..

  70. Reply
    Teresa G. July 17, 2016 at 1:00 am
    1

    DON’T BUY.!!! I received a phone that is BLOCKED!!! by the original owner. The phone CAN’T BE ACTIVATED!!!! STAY AWAY FROM THIS BUYER!!!

  71. Reply
    Lorena B. July 19, 2016 at 3:40 am
    1

    Was not compatible with a Tmobile sim card! There was no IMEI number on the phone so i wasnt able to do anything . So dissapointed

  72. Reply
    Nichole M. July 19, 2016 at 2:00 pm
    1

    The screen keeps freezing and has lines going up and down the whole screen like a barcode. It’s very frustrating as I’ve only had it a day. There are times I can’t make calls because it won’t allow me to access it.

  73. Reply
    Duane B. July 19, 2016 at 4:20 pm
    1

    Received it Saturday. Tried turning on the iPhone 5S and it would not turn on. I read about tips to try to get it to turn on. Left it on charge for 1 hour and it still will not turn on. Just an expensive paperweight at this point.

  74. Reply
    Jim m. July 19, 2016 at 8:20 pm
    3

    the good: more memory and case was in great condition the bad: there was a crack on the screen since groupon doesn’t offer replacements, and considering the price, i will keep the phone and eventually replace the screen when the crack gets worse.

  75. Reply
    Dee W. July 20, 2016 at 5:05 pm
    1

    Item arrived defective, with blue stripes on screen and would NOT boot up. Even after updates, item was defective. (Per Apple store, hardware is defective and item should be returned.) DO NOT BUY!

  76. Reply
    Mohit A. July 21, 2016 at 3:10 am
    1

    Bad Experience!! Phone was damaged all over. Lots of scathes on the screen and side of the body. Was not expecting this kind of refurbished product from Groupon.

  77. Reply
    Pradith S. July 21, 2016 at 11:20 am
    4

    It’s been a week of using the phone. Once in awhile it would shut off while using, but nothing too bother some. So far, good phone for the price. There are some sm dings on edges, but I use a phone cover to protect so I won’t see anyways

  78. Reply
    Kathleen July 21, 2016 at 2:30 pm
    1

    Camera does not work and phone is scratched – horrible phone and sending back. Next time I will go through Best Buy for a refurbished phone – their phones are flawless. This was a joke and will be a waste of time returning. Very disappointed in Groupon Goods.

  79. Reply
    Nicole G. July 21, 2016 at 5:00 pm
    1

    I understand the phone says refurbished, but the phone had complete cosmetic damage all around! The screen was all scratched up also!

  80. Reply
    Tim July 28, 2016 at 5:38 pm
    1

    Refurbished means used but in perfect working condition. The touchscreen is non responsive on parts of the keyboard, making it impossible to use.

  81. Reply
    Jason H. August 29, 2016 at 8:09 pm
    1

    DO NOT BUY after 4 weeks the phone would decide to charge when it wanted and after 6 weeks the phone never came back on. I took it to the Apple Store and they ran a diagnostic test and said this one was no good from the start

  82. Reply
    michael m. September 3, 2016 at 3:33 pm
    1

    $190 paper weight. Phone has a software glitch and has no sound. Touch screen is terrible also. Battery life is good but that’s about it. I bought this phone for the wifi calling because I have to be on call for work, phone has no ringer though You get what you pay for…..

  83. Reply
    linda September 14, 2016 at 8:40 pm
    1

    My iPhone 5s that I bought on Groupon wasn’t working. Once you tried to turn on the phone the screen would become blue and turn different types of colors, lines would appear on the screen. Im a First time buyer very disappointed

  84. Reply
    Jim B. October 9, 2016 at 2:06 am
    5

    Phone was delivered exactly as described and when promised. nnSo far, the phone is great, just a couple of minor scratches. nnWorks great.

  85. Reply
    Jacquleen B. October 9, 2016 at 9:10 pm
    1

    The ear piece does not work. You can only hear the person on the other end if you put the phone on speaker. Also, when we first turned the phone on it flashed a bunch of times and was a little pixelated. Definitely returning this phone.

  86. Reply
    Suresh V. October 10, 2016 at 3:01 pm
    1

    It didn’t came as expected, side bars were visible broken and minor visible scratches on the screen. I didn’t open further and returning this product. nPrice was reasonable but can’t pay for damaged item.

  87. Reply
    michael w. October 10, 2016 at 9:50 pm
    4

    phone looks new. battery life appears to be as expected of new phone. non apple ice cube charger and AT&T coiled sync cable were a little disappointing but are working well.

  88. Reply
    Brenda m. October 11, 2016 at 3:50 am
    4

    So far it appears to be very good. The people at ace communications transferred my old phone to the new one. Appeared to be easy and only cost $20.00

  89. Reply
    Courtney L. October 15, 2016 at 2:20 pm
    5

    Perfect condition and it was really easy to set up at the AT&T store! Great alternative to getting a phone without paying expensive prices at a store.

  90. Reply
    Kendra D. October 16, 2016 at 10:00 pm
    1

    The phone worked well for about 6 months. it began to give trouble by month 7, and was totally no good and wouldn’t even charge or turn on by month 8. Spend a little more and just get a phone with a warranty. $300 down the drain in a few months.

  91. Reply
    Bucky D. November 6, 2016 at 11:10 pm
    3

    Phone was in decent shape however it did not come with the headphones like it said it did and the lightning cable is a short useless coiled cable not an original Apple one like specified

  92. Reply
    Roxanne P. November 14, 2016 at 9:46 pm
    2

    I received the phone a week after ordering it and I understand it’s a refurbished phone but it has a lot of case damage it came with no glass cover and it had ghost streaks in the LCD screen and now I’m trying to get it replaced but of course the want me to return the damaged one first which means another 10 to 14 days without a phone and another connection charge from my phone carrier

  93. Reply
    Stefanie W. November 20, 2016 at 3:42 pm
    1

    Expected some minor cometic items given the description of: “Grading: good – some cosmetic imperfection on front, back, or side of item. Item will come in bulk packaging”. Phone we received looked like it had been through a rock tumbler and the screen was loose. Obvious poor replacement job. Also, the charger and cable, etc. were all after market off brands. We have had poor luck with these in the past.

  94. Reply
    Ya-Nan T. December 8, 2016 at 7:29 pm
    4

    The only thing I noticed is that my apps consume the battery faster than they did on my old iPhone 4. Other than that, everything seems to be working great!

  95. Reply
    Atanu R. December 8, 2016 at 9:00 pm
    3

    It did not come with a head phone or the original charger. The body was not clean specially it had some heavy stains at the back. The packaging looked really cheap.

  96. Reply
    vekata k. December 18, 2016 at 10:10 pm
    1

    I see the black area left bottom of the screen when i powered it on first time. doesn’t seem to be in good working condition. The charger and power outlet are not genuine apple accessories. I wouldn’t recommend this refurbished product.

  97. Reply
    Mia G. December 27, 2016 at 7:09 pm
    1

    Bought the 5s for my 14 year old daughter, had it connected through Metro PCS very easy to do, turned it on and it looked and worked great until my daughter opened it on Christmas and it won’t hold a charge, I had it charged at 100% and I died within an hour. My husband has the same phone (brand new through verizon) and does not have this problem. This phone also turns off with 45% battery left and keeps shuting off for no reason. I will be returning it today.

  98. Reply
    Gabriel V. February 24, 2017 at 2:50 pm
    2

    IPhone 5s came in scratched and it is having call volume issues. I have taken the necessary steps to fix it but the issue keeps reoccurring. I’d stay away from the these B grade refurbish phones. Not happy at all. Only reason I don’t give it a 1 star is because everything seems to so far be in working order.

  99. Reply
    lashunda s. February 26, 2017 at 3:30 pm
    1

    The phone does not work. Just received the phone yesterday 2/25 and it has been on the charger for over 24 hours and still will not power on.

  100. Reply
    Donald C. February 28, 2017 at 2:50 pm
    1

    This iPhone started getting the blue screen after only one month of being used. No one is standing behind this product. Will NEVER purchase anything from Groupon again!!

  101. Reply
    Thomas F. February 28, 2017 at 9:29 pm
    4

    More than a few small scratches but acceptable for the price. Unit was clean, appears that the front glass was replaced and works like new. No complaints.

  102. Reply
    Kelly H. March 27, 2017 at 2:40 pm
    4

    I don’t mind a few scratches but one (I ordered 2) had several scratches on the glass which makes me nervous that it’s going to shatter soon. It’s glass so it really shouldn’t have “scratches” on it unless you cut it with a diamond 🙂

  103. Reply
    daniel p. April 14, 2017 at 12:40 pm
    1

    I set my phone up and about 2 hours later it started having problems. The next day i couldn’t use it at all. The phone would turn on and i could use it for maybe 5 seconds and then the phone would freeze. I contacted you warranty department yesterday but i haven’t hear back.

  104. Reply
    Maegen d. April 17, 2017 at 2:51 pm
    1

    After about 2 weeks of use it would just shut off and turn on angain and then do it again. It did it so often that it now finally wont turn back on.

  105. Reply
    Alexander H. May 22, 2017 at 12:20 am
    3

    I tried to activate this with Sprint, and it did not work with them, they said something about the (imei being locked), luckily metro PCS was able to activate it, but that wasn’t my first plan for the phone.

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